Reviews
Reviews
Cancer is Basal Cell Cancer
Very professional friendly and pleasant, made you feel at ease, told me all about looking after the wound.
I arrived at the centre having just been involved in a minor accident, I was greeted by Lorraine who was very understanding and helpful about my injuries
Lorraine informed me about the waiting time at which point, I explained my situation and she immediately offered me another solution, she phoned BVH and got me an appointment at the urgent treatment centre which proved to be very, very helpful due to my unknown injuries.
Many thanks Lorraine for you kind and compassionate care you really did make a huge difference to my day
Went this morning about 9.30 as my own gp couldnt see me. It wad so busy even at this time but the receptionist,( I didn't catch her name - blond bob hairstyle) was charming and funny - we had a giggle about something. The nurse I saw was so professional and caring. Everyone was so busy but the care I received was first class.
Couldn’t have wished for better. Waited only 6 mins for bloods. Highly recommend.
Given a 10 am appointment by 111. Waiting 3 hours. Why bother giving appointments? Patients booked in after us got seen first. No information given about how long we would wait just told to wait. No updates even when asked.
Thought I would go early 8.30 ish Friday 26th jan
Wow - so so busy.
The receptionist was on her own and had a cue the whole time but still stayed happy and jokey with everyone.
Seen by Ruth and have to say very happy with today's visit
Reception staff are amazing
Especially andrea and jenny
There were very helpful and if it wasn’t for them we would have missed our appointment today
The wait was too long and once I got to see a nurse I was advised to take a paracetamol tablet. To be honest I wish I hadn't bothered attending given the advice I was given.
To me it seems like the NHS is falling apart. No one seems interested and there is a couldn't care less attitude to the customer experience.
Hearing impaired
Fleetwood Health & Wellbeing Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.